Privacy Policy

1. Who This Policy Applies To

This Privacy Policy applies to:

• Students and learners using HIT Learn;
• Parents and legal guardians;
• Teachers, educators and institutional users;
• Visitors to the HIT Learn website;
• Users of the HIT Learn application; and
• Other individuals who interact with our Platform.

Where a child uses HIT Learn, additional safeguards may apply to the processing of the child's personal data as required under applicable law.

2. What Personal Data We May Collect

The information we collect depends on how you use HIT Learn.

A. Account and Contact Information

We may collect:

• Name;
• Email address;
• Mobile number;
• Username;
• Age or Date of birth where necessary;
• City or general location;
• Account credentials; and
• Parent or Guardian contact information where applicable.

B. Learning and Educational Information

To provide learning features, we may collect information such as:

• Courses, lessons or activities accessed
• Quiz responses
• Scores and progress
• Learning preferences
• Completion information
• Interaction history
• Educational interests
• Personalised learning information.

C. Technical and Usage Information

We may automatically collect certain technical information, including:

• IP address
• Browser type
• Operating system
• Device information
• Application version
• Pages or screens viewed
• Approximate usage information
• Referring pages
• Timestamps
• Diagnostic and security information.

D. Communications

If you contact us, we may collect information contained in your communications, including support requests, feedback and correspondence.

E. Payment Information

If you purchase a paid service, payment transactions may be processed by third-party payment providers. We generally do not need to store complete payment-card information on our own systems where the payment provider processes it directly. The relevant payment provider's privacy policy may also apply.

F. Information You Voluntarily Provide

You may provide information when you submit forms, feedback, enquiries, applications, support requests or other content. Please avoid submitting unnecessary sensitive or personal information through open or public areas of the Platform.

3. Children's Privacy

HIT Learn is an educational platform and may be used by children.

We recognise that children's personal data requires additional protection. Where applicable law requires verifiable parental or legal guardian consent before processing a child's personal data, we will implement appropriate mechanisms to obtain and verify such consent.

We will not knowingly process children's personal data for purposes prohibited by applicable law. Where required, we will take reasonable measures to ensure that processing of children's personal data is limited to purposes connected with providing, maintaining, securing and improving the educational service and other legally permitted purposes.

Parents or legal guardians may contact us regarding a child's personal data, including requests for access, correction, deletion or withdrawal of consent, subject to applicable law.

If you believe that a child has provided personal data without the required parental or guardian involvement, please contact us promptly at:

Privacy/Grievance Email: admin@homeideastechnologies.com

4. How We Use Personal Data

We may process personal data for purposes including:

• Creating and managing user accounts;
• Providing educational content and services;
• Enabling quizzes, assessments and interactive learning;
• Tracking learning progress;
• Providing personalised educational experiences;
• Responding to support requests;
• Communicating important service information;
• Processing payments and subscriptions;
• Maintaining Platform security;
• Preventing fraud, abuse and unauthorised access;
• Analysing and improving Platform performance;
• Understanding general usage trends;
• Developing and improving educational features;
• Complying with applicable legal obligations; and
• Other purposes disclosed to you at the time of collection or otherwise permitted by law.

We will not use personal data for purposes incompatible with the purpose for which it was collected unless permitted or required by applicable law.

5. Legal Basis / Consent

Where consent is required under applicable law, we will seek consent through a clear affirmative action.

Our notices will explain, in clear language, the personal data being requested and the purpose for which it is being processed. Where consent is relied upon, you may withdraw consent through the mechanism we provide or by contacting us.

Withdrawal of consent does not affect processing that was lawfully carried out before withdrawal. Withdrawal may affect our ability to provide certain features where the relevant data is necessary for those features.

For children, consent will be obtained from and verified in accordance with the requirements applicable to parents or legal guardians.

6. Personalised Learning and AI

HIT Learn may use learning activity and interaction information to provide personalised learning experiences. Some features may use artificial intelligence or machine-learning technologies.

Depending on the feature, information may be processed to:

• generate explanations;
• provide learning assistance;
• recommend educational activities;
• adapt educational content;
• generate quizzes or exercises;
• analyse learning progress; or
• improve educational functionality.

We will apply appropriate safeguards to personal data used in these processes. AI-generated outputs may not always be accurate and should not be treated as a substitute for human educational judgment.

7. How We Share Personal Data

We do not sell personal data.

We may share or disclose personal data in limited circumstances, including:

Service Providers

We may use trusted third-party service providers for functions such as cloud hosting, data storage, analytics, application infrastructure, authentication, customer support, communications, payment processing, security, error monitoring, and other technical or operational services.

These providers may process personal data on our behalf and subject to appropriate contractual or legal safeguards.

Parents, Guardians or Authorised Institutions

Where appropriate and legally permitted, information relating to a child's account or educational progress may be accessible to the parent, guardian, school or other authorised person responsible for the account.

Legal and Regulatory Requirements

We may disclose information where required by applicable law, court order, governmental authority or lawful regulatory request.

Business Transfers

If the Company undergoes a merger, acquisition, restructuring, financing, sale of assets or similar transaction, personal data may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

8. Google Services, Advertising and Third-Party Technologies

If HIT Learn uses Google services such as Google Analytics, Google AdSense, Google Ad Manager, Google Ads, Firebase or other Google technologies, those services may collect or process certain information through cookies, SDKs, web beacons, device identifiers, IP addresses or similar technologies, depending on the services enabled.

Where Google advertising products are used, third-party vendors, including Google, may use cookies or similar technologies to serve or measure advertisements and may use information relating to visits to this website or other websites, subject to applicable settings and policies.

Google requires publishers using its advertising products to maintain a privacy policy that clearly discloses relevant data collection, sharing and cookie practices.

Users may control certain advertising preferences through Google's advertising controls.

If HIT Learn uses personalised advertising, the relevant disclosures, consent mechanisms and restrictions required by applicable law and Google's policies will apply. We will not knowingly use children's personal data for personalised advertising or other advertising practices prohibited by applicable law or applicable Google policies.

9. Cookies and Similar Technologies

HIT Learn may use cookies, pixels, SDKs, local storage and similar technologies to:

• keep users signed in
• remember preferences
• maintain security
• measure website and application performance
• understand how users interact with our services
• improve Platform functionality
• measure advertising performance
• where legally permitted and appropriately consented to, support relevant advertising.

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect the availability or functionality of some Platform features.

Where legally required, we will provide appropriate cookie consent and preference mechanisms.

10. Third-Party Analytics

We may use analytics services to understand how users interact with HIT Learn and to improve our services.

These services may collect technical and usage information in accordance with their respective privacy policies. Examples may include Google Analytics, Firebase or other analytics providers actually integrated into the Platform.

11. Data Retention

We retain personal data only for as long as reasonably necessary to fulfil the purpose for which it was collected, provide the relevant service, comply with legal obligations, resolve disputes, enforce agreements, maintain security or meet other legitimate and legally permitted requirements.

When personal data is no longer required, we will take reasonable steps to delete, anonymise or otherwise dispose of it in accordance with applicable law and our internal retention practices. Different categories of information may have different retention periods.

12. Data Security

We implement reasonable technical and organisational security measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

Depending on the nature of the information and service, security measures may include access controls, authentication, encryption in transit, secure hosting, monitoring, backups and other appropriate safeguards. However, no electronic transmission or storage system can be guaranteed to be completely secure.

13. Data Breach and Security Incidents

If a personal data breach occurs, we will take appropriate steps to investigate, contain and remediate the incident.

Where notification is required under applicable law, we will notify the relevant authority and affected individuals within the applicable statutory timelines and in the manner required by law.

14. Your Privacy Rights

Subject to applicable law, you may have rights including:

• The right to obtain information about the personal data being processed;
• The right to request correction of inaccurate or incomplete personal data;
• The right to request deletion of personal data where legally applicable;
• The right to withdraw consent where processing is based on consent;
• The right to raise a grievance regarding processing of personal data; and
• The right to nominate another individual where such right is available under applicable law.

Parents or legal guardians may exercise applicable rights relating to a child's personal data in accordance with applicable law and our verification procedures.

To exercise a right, contact: +91 98843 48052

Privacy / Data Request Email: admin@homeideastechnologies.com

We may need to verify the identity or authority of the person making the request before processing it.

15. Data Protection Contact

For questions, requests or concerns regarding personal-data processing, please contact:

Data Protection / Privacy Contact:

Phone: +91 98843 48052

Email: admin@homeideastechnologies.com

Registered Office:

Gate No. 12, TNAU Campus,
Coxbit F14, TN Startup Hub,
Lawley Road,
Coimbatore, Tamil Nadu – 641003, India.

Where applicable under Indian law, the Company will designate and publish the details of the relevant person responsible for addressing data-processing queries.

16. Grievance Redressal

If you have a concern regarding our handling of personal data or your use of HIT Learn, you may contact our Grievance Officer:

Grievance Officer: Mrs. Gowthami

Email: admin@homeideastechnologies.com

Phone: +91 98843 48052

Registered Office:

Gate No. 12, TNAU Campus,
Coxbit F14, TN Startup Hub,
Lawley Road,
Coimbatore, Tamil Nadu – 641003, India.

We will handle grievances in accordance with applicable law.

17. International Data Processing

Depending on the service providers used by HIT Learn, personal data may be processed or stored on infrastructure located outside India.

Where personal data is transferred outside India, we will comply with applicable Indian data-protection requirements and any applicable restrictions relating to cross-border transfers.

18. Third-Party Websites and Services

HIT Learn may contain links to websites, applications or services operated by third parties.

This Privacy Policy does not govern the privacy practices of those third parties. We encourage users and parents/guardians to review the privacy policies of third-party services before providing information to them.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Platform, technology, data-processing practices or applicable law.

The updated Privacy Policy will be published on this page with a revised "Last Updated" date. Where required by law, we will provide additional notice or obtain consent for material changes.

20. Contact Us

For questions about this Privacy Policy or HIT Learn's data practices:

Home Ideas Technologies Private Limited / HIT Learn

Email: admin@homeideastechnologies.com

Phone: +91 98843 48052

Registered Office:

Gate No. 12, TNAU Campus,
Coxbit F14, TN Startup Hub,
Lawley Road,
Coimbatore, Tamil Nadu – 641003, India.